This policy is aimed at our customers, including learners, who are delivering/enrolled on or have taken an ABMA approved qualification or unit. This policy is also aimed at consultants/third parties affiliated with ABMA. It sets out the process you should follow when whistleblowing (also referred to as making a ‘protected disclosure’) and should be read in conjunction with the ABMA Malpractice and Maladministration Policy.
This policy is also for use by our staff to ensure they deal with all whistleblowing notifications in a consistent manner.
It is important that members of your staff involved in the management, assessment and quality assurance of our qualifications and your learners are aware of the contents of this policy.
In addition, you must have internal whistleblowing arrangements which both staff and learners can access if they wish to make a protected disclosure.
We will review this policy annually as part of our self-evaluation arrangements and revise it as and when necessary, in response to customer and learner feedback or requests from, or good practice guidance issued by, the Regulatory Bodies (e.g. to align with any appeals and complaints process established by the Regulatory Bodies such as Ofqual).
If you would like to feed back any views please contact us via the details provided at the end of this policy.
What is whistleblowing?
Whistle blowing is defined as “the raising of a concern, either within the workplace or externally, about a danger, risk, malpractice or wrongdoing that affects others”.
In the context of this policy, we define a ‘whistleblower’ as someone who is:
- a current member of staff at a centre (both permanent or contracted),
- a former member of staff at a centre (both permanent or contracted),
- a current learner at a centre,
- a former learner at a centre,
- a third party supplier to a centre, or
- a consultant/third party affiliated with ABMA.
If individuals want to get advice about whistleblowing and/or learn more about how they are protected, they should consider contacting either Public Concern at Work or getting independent legal advice.
Process for whistleblowing
At ABMA we encourage individuals to come forward if they wish to raise a concern about:
- a centre that they currently teach at,
- a centre that they formally taught at,
- a centre that they are/were a learner at,
- a centre that they are a third party supplier to,
- an employee within ABMA, or
- a consultant/third party affiliated with ABMA.
Individuals should contact the ABMA’s Regulatory Department (RD) via the details provided at the end of this policy.
The RD will acknowledge receipt of your concern within 2 working days. After the initial review of the concern, ABMA may deal with the protected disclosure in accordance with our Malpractice and Maladministration Policy.
While we are prepared to investigate issues which are reported to us anonymously and/or by whistleblowers, we shall always try to confirm any disclosures by means of a separate investigation before taking up the matter with whom the disclosure relates.
If a person wishes to raise a concern about ABMA to the Regulator, they should follow Ofqual’s Whistleblowing Policy.
Confidentiality and whistleblowing
Sometimes a person raising a concern may wish to remain anonymous. Although it is always preferable to reveal your identity and contact details to us and, if you are concerned about possible adverse consequences, you can request that we do not divulge your identity. If it helps to reassure you on this point, we can confirm that we are not obliged (as recommended by Ofqual) to disclose information if to do so would be a breach of confidentiality and/or any other legal duty.
However, please note that although we endeavour to keep the identity of the whistleblower confidential, we cannot prevent their identity from being revealed because, for example, the circumstances surrounding the situation/incident points to them or because it is obvious via a process of elimination.
The Public Interest Disclosure Act (PIDA) and whistleblowing
If the person raising the concern is an employee of the organisation whom they want to submit a protected disclosure about, that person is protected by the Public Interest Disclosure Act (1998).
The Act makes it “unlawful for an employer to dismiss or victimise a worker for having made a ‘protected disclosure’ of information”. As such, we encourage whistleblowers to come forward with the knowledge that their employment rights are protected.
If you have any queries about the contents of the policy, please contact our Regulatory Department at:
7 Queens Square
Tel: +44 (0) 20 8733 7000
 Whistleblowing Commission, The, 2013. Report on the Effectiveness of Existing Arrangements for Workplace Whistleblowing UK, p. 4.
Examples of malpractice and maladministration can be found in our Malpractice and Maladministration Policy.
 Hereafter ‘centre’ refers to an ABMA recognised centre.
 Public Concern at Work’s website is: www.pcaw.org.uk
 Should a person wish to make a protected disclosure about a member of the RD they should contact ABMA and ask to speak to the ABMA Senior Executive.
 Ofqual, 2014. Whistleblowing Policy: Raising Concerns about a Regulated Qualification or a Recognised Awarding Organisation. Correct at the time of updating this policy.
 Whistleblowing Commission, The, 2013. Report on the Effectiveness of Existing Arrangements for Workplace Whistleblowing UK, p. 15.